At La Toya&Co, we are committed to ensuring the privacy and safety of our customers. This Privacy and Safety Policy outlines how we collect, use, protect,and handle your personal information when you interact with our online candle store (“Store”). By using our Store, you agree to the practices described in this policy.

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Information We Collect:

 

-Personal Information:

We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our Store. 

-Cookies:

We use cookies and similar technologies to enhance your shopping experience, analyse website usage, and personalise content. You can manage your cookie preferences through your browser settings.

Use of Information: 

– Order Processing:

We use your personal information to process and fulfil your orders, including shipping, payment, and customer support. 

-Communication:

We may send you order confirmations, shipping notifications, and other service-related communications. With your consent, we may also send you promotional emails or newsletters. You can unsubscribe from these communications at any time. 

-Improving our Store:

We analyse customer behaviour and preferences to enhance our Store, products, and services.

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Data Security: 

-We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. 

-We use secure socket layer (SSL) technology to encrypt and transmit sensitive information during online transactions.

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Third-Party Disclosure: 

-We may share your personal information with third-party service providers to facilitate order fulfilment, payment processing, or other business operations. These providers are obligated to protect your information and are not permitted to use it for any other purpose.

– We may share aggregated and anonymised data with analytics and marketing partners for statistical analysis and marketing purposes.

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External Links: 

-Our Store may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

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Compliance with Laws: 

-We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) if applicable. You have the right to access, correct, or delete your personal information held by us. Please contact us for assistance with your data-related requests.

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Updates to the Policy: 

-We may update this Privacy and Safety Policy from time to time. The most recent version will be posted on our Store. By continuing to use our Store after any changes, you accept the updated policy.

​If you have any questions or concerns about our Privacy and Safety Policy, please contact us through the provided channels on our Store.