These terms and conditions (“Terms”) apply to the use of the online store (“Store”) operated by la Toya&Co. By accessing or using our Store, you agree to be bound by these Terms. Please read them carefully before making any purchases.

 Product Information:

We strive to provide accurate and up-to-date information about our candles, including descriptions, pricing, and availability. However, we cannot guarantee the accuracy or completeness of such information. We reserve the right to modify product details without prior notice.

​Ordering and Payments:

– By placing an order through our Store, you confirm that you are legally capable of entering into binding contracts and are at least the age of majority in your jurisdiction. 

 -All prices displayed on the Store are in Rands and exclude applicable taxes, shipping fees, and handling charges, which will be added to the total purchase price. 

 -Payments are accepted through the payment methods specified on the Store. By providing payment information, you represent and warrant that you are authorised to use the selected payment method. 

-We reserve the right to refuse or cancel any order at our discretion. If an order is canceled, any payment made will be refunded in accordance with our refund policy.

​Shipping and Delivery: 

– We will make reasonable efforts to deliver the ordered products within the estimated timeframe provided during the checkout process. However, we are not responsible for any delays or damages caused by shipping carriers or unforeseen circumstances. 

– Shipping costs and delivery options will be displayed during the checkout process. Please review the shipping information carefully before placing an order.

​Returns and Refunds:

–We accept returns for unused and undamaged candles within 3 days of delivery. To initiate a return, please contact our customer service team and provide your order details. 

– Refunds will be issued to the original payment method used for the purchase, excluding any shipping fees. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

Intellectual Property: 

-All content and materials on our Store, including but not limited to images, logos, product descriptions, and trademarks, are protected by intellectual property laws and are the property of La Toya&Co or their respective owners. 

-You may not reproduce, modify, distribute, or exploit any of the Store’s content without our prior written consent.

Privacy and Data Protection: 

– We collect, use, and protect personal information in accordance with our Privacy Policy. By using our Store, you consent to the collection and use of your information as described in the Privacy Policy.

​Limitation of Liability:

– To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Store, including but not limited to product defects, loss of profits, or interruption of business.

Amendments:

– We reserve the right to modify or update these Terms at any time without prior notice. The most recent version of the Terms will be posted on the Store. Your continued use of the Store after any modifications constitutes your acceptance of the revised Terms.

​If you have any questions or concerns about these Terms, please contact us through the provided channels on our Store.